Last Updated: July 24, 2026
1. About These Terms
These Terms of Service apply to all customers of SWFL Amusements, LLC ("SWFL Amusements," "we," "us," or "our"), an amusement service and party rental company based in Cape Coral, Florida. These terms govern the provision of supervised amusement services using company-owned inflatable amusement equipment, obstacle courses, interactive games, and related equipment for private and commercial events. SWFL Amusements retains operational control of the equipment and activity at all times. The customer does not take possession of, or have direction or control over, the physical operation of any equipment.
By requesting a quote, submitting a booking inquiry, signing a service agreement with SWFL Amusements, or completing an online booking and paying the deposit via PayPal, you agree to be bound by these terms as well as any additional terms set forth in any signed service agreement executed for your event. These terms apply to event customers (individuals, businesses, churches, schools, and other organizations) and to visitors of this website.
2. How a Booking Is Formed
SWFL Amusements books events through one of three methods. These methods create a fully binding service agreement between the customer and SWFL Amusements, LLC on the terms set forth on this page.
- Online bookings (smaller events): When you complete a booking through our website and pay the required deposit via PayPal, your payment constitutes your full and binding acceptance of these Terms of Service in their entirety. No separate written contract is required. The PayPal payment has the same legal effect as a signed service agreement. Your booking is confirmed once PayPal verifies the deposit payment.
- Telephone bookings (smaller events): When you complete a booking over the phone, you will verbally agree to these terms. Payments made via PayPal will reference these terms; your payment constitutes your full and binding acceptance of these Terms of Service in their entirety. No separate written contract is required. Your verbal confirmation and payment has the same legal effect as a signed service agreement.
- Written service agreements (larger events, commercial clients, schools, churches, and custom packages): A fully executed written service agreement is signed by both the customer and SWFL Amusements, LLC before any equipment is reserved or delivered. Where a written agreement is used, it incorporates and is supplemented by these Terms. No booking is confirmed until both the signed agreement and any required deposit are received.
Event-specific details - including equipment list, pricing, event date and time, venue address, and payment schedule - are documented either in your online booking record or in your individual written contract and its appendices.
"All Day" service duration: Unless your booking or written agreement states otherwise, services are provided on an "all day" basis. Consistent with industry standard, "all day" means up to eight (8) hours of supervised activity on the day of your event, during daytime hours. SWFL Amusements delivers, sets up, and operates the equipment; setup and teardown time is not counted against the service window. The exact delivery and pickup times for your event will be confirmed with your reservation. Extended or multi-day services are available and, when arranged, will be documented in your booking record or written agreement.
No modification or amendment to any service agreement is effective unless made in writing and either signed by both parties or confirmed via written email exchange between the customer and SWFL Amusements ownership. Oral agreements or promises are not enforceable.
3. Payment & Deposit
A deposit is required at the time of booking to secure your event date and equipment. The deposit amount is specified in your service agreement or booking record. The remaining balance of the total contract price is due no later than the event date. Unless otherwise stated in your agreement, the balance must be paid in full before equipment setup begins.
Payment methods accepted: Cash, check, credit card, or invoice (PayPal), as selected and authorized in your service agreement. If paying by credit card, you authorize the total contract cost to be charged in accordance with the payment schedule in your agreement.
Failure to pay on-site: If final payment is not made when SWFL Amusements personnel arrive at the event site, it will be considered a breach of the service agreement and equipment will not be set up until an arrangement is reached between SWFL Amusements ownership and the customer. If no arrangement can be made, the lack of payment will be treated as a cancellation occurring within 48 hours of the event, and the full contract price will remain owed.
Late payment penalties: If an event is cancelled and outstanding amounts are not paid promptly, the following penalties apply:
- A $50.00 late payment penalty is added if payment is not received within 3 business days of cancellation.
- An additional $50.00 penalty is added if payment is not received within 30 business days of cancellation. At this point, the unpaid balance also begins to accrue a 10% monthly interest charge.
- An additional $50.00 penalty is added if payment is not received within 60 business days of cancellation, and the outstanding balance may be referred to a third-party collection agency.
4. Cancellation Policy
In the event a booked event must be cancelled, refunds are issued according to the following schedule based on how far in advance of the event the cancellation is made. All cancellation requests must be submitted in writing.
Where the refund amount is less than the deposit already paid, the difference may be owed by the customer at the time of cancellation as specified in your agreement.
| Cancellation Timing | Refund |
|---|---|
| More than 30 days before the event | 75% of the total contract price |
| 15 to 30 days before the event | 50% of the total contract price. Customer agrees to pay the difference between deposit and amended contract price upon cancellation. |
| 48 hours to 14 days before the event | 25% of the total contract price. Customer agrees to pay the difference between deposit and amended contract price upon cancellation. |
| Less than 48 hours before the event | No refund. Full contract price remains owed. |
5. Weather Policy
The safety of event participants is our top priority. SWFL Amusements uses the National Weather Service (NWS) hourly forecast for the venue's zip code - available at forecast.weather.gov - to evaluate conditions. The forecast is reviewed at 7:00 AM local time on the event day.
Cancellation triggers: If the NWS forecast for the scheduled event time shows thunderstorms, or sustained winds greater than 15 MPH, the event will be cancelled unless an approved indoor location is provided by the customer.
- No indoor alternative available: The event is cancelled and the customer will receive a refund of 25% of the total contract price.
- Indoor alternative provided: The event proceeds as planned. SWFL Amusements will bring as much of the contracted equipment as the alternate indoor location can safely accommodate.
During the event - lightning and high winds: If lightning strikes within 5 miles of the event location (as detected by the WeatherBug app), or if the event location experiences high winds or rain, equipment operation must be immediately suspended. Equipment may resume operation once conditions clear. Lightning must be out of the area for a minimum of 30 minutes before equipment operation can resume. Time lost due to weather suspension during an active event does not qualify for a refund.
For the avoidance of doubt, SWFL Amusements and its on-site operators retain sole and exclusive authority to determine whether equipment may be operated at any time based on weather, safety, or other operational conditions. This authority includes the right to suspend, delay, or terminate operation at any point — including after the event has begun — even if the customer requests that operation continue. The customer has no right to override or direct any weather-related or safety-related operational decision made by SWFL Amusements staff.
6. Hold Harmless & Release
All customers are required to acknowledge and agree to the following hold harmless and indemnification provision as a condition of every booking. The following language is binding on every customer whether the booking is formed by signed written service agreement or by PayPal deposit through our website:
"Customer understands and acknowledges that play on an amusement device entails both known and unknown risks including, but not limited to, physical injury from falling, slipping, crashing or colliding, emotional injury, paralysis, distress, damage or death to any participant. Customer agrees to indemnify and hold SWFL Amusements, LLC harmless from any and all claims, actions, suits, proceedings, costs, expenses, fees, damages and liabilities, including, but not limited to, reasonable attorney's fees and costs, arising by reason of injury, damage, or death to persons or property, in connection with or resulting from the supervised amusement services and use of company-owned equipment. This includes, but is not limited to, the manufacture, selection, delivery, setup, operation, or return of the equipment. Customer hereby releases and holds harmless SWFL Amusements, LLC from injuries or damages incurred as a result of participation in the supervised activity. SWFL Amusements, LLC cannot, under any circumstances, be held liable for injuries as a result of inappropriate use, acts of God, nature, or other conditions beyond its control or knowledge. Customer also agrees to indemnify and hold harmless SWFL Amusements, LLC from any loss, damage, theft or destruction of the equipment during the service period and any extensions thereof."
By signing a service agreement with SWFL Amusements, or by completing an online booking and paying the deposit via PayPal, the customer acknowledges they have read, understood, and agreed to be bound by this provision.
7. Individual Participant Waivers
In addition to the customer's acceptance of these Terms, any individual who uses equipment owned or operated by SWFL Amusements, LLC may be required to sign an individual participant waiver form before participating. For minors, a parent or legal guardian must sign on the participant's behalf where required.
If required, waiver forms are provided by on-site SWFL Amusements staff at the start of the event. It is the customer's responsibility to inform event participants of this requirement and to allow time for waivers to be signed before participation begins. Participants who refuse to sign the individual waiver will not be permitted to use the equipment.
SWFL Amusements retains operational control of all equipment. The customer does not assume responsibility for the safe operation of the equipment when company staff are present.
8. Site Condition Requirements
The customer is responsible for ensuring the event venue meets all of the following conditions before the event date. SWFL Amusements staff will assess site conditions upon arrival. If the site does not meet safety requirements, equipment may not be set up, and no refund will be issued due to the inability to operate equipment caused by unsuitable site conditions.
- Level ground: All equipment must be placed on level, flat ground.
- Clear of obstructions: The setup area must be free from both ground-level and overhead obstructions (trees, power lines, fences, vehicles, etc.).
- Electrical power: Unless electrical generators are included in the service package, the customer confirms there will be a dedicated 115 VAC, 15-amp electrical outlet within 50 feet of each equipment item. Each blower motor requires its own dedicated circuit - shared circuits are not acceptable due to the high wattage of the equipment blowers.
- Adequate space: The customer asserts that adequate space exists for all equipment as described in the agreement.
If site conditions allow only partial equipment setup, SWFL Amusements will operate as much equipment as safely possible. No partial refund is provided for equipment that cannot be set up due to site condition issues.
9. Setup, Operation & Emergency Procedures
SWFL Amusements provides on-site staff for all events. Staff handle all setup and teardown of equipment, ensure safety rules and regulation signs are in plain view, and monitor equipment to ensure safe usage. When staff are not on site for the entire event, staff train the customer on basic safety awareness and emergency procedures; however, SWFL Amusements retains operational control of the equipment at all times.
Events not held at a private residence: Events hosted at any location other than a private residence - including parks, schools, churches, commercial venues, HOA and community spaces, and public or permitted events - require SWFL Amusements staff to remain on site for the full duration of the event. This dedicated on-site staffing carries an additional cost beyond the base service price. These additional staffing fees are not included in standard online pricing and will be confirmed after your online booking, or during the phone booking or written agreement process at the time of reservation.
In the event of an emergency or equipment problem: It is the responsibility of the customer to immediately contact any on-site SWFL Amusements staff member present at the event AND SWFL Amusements ownership directly at (239) 212-0011 to resolve the issue.
SWFL Amusements retains sole and exclusive authority to determine whether, when, and how any equipment may be operated. This includes the right to suspend or terminate operation at any time for weather, safety, participant behavior, or any other operational reason — even if the customer requests that operation continue. Operators may remove any participant from equipment at their sole discretion. The customer has no right to direct or control the physical operation of the equipment and does not take possession of the equipment. If an event must be temporarily suspended or shut down, it will be considered fully complete and no refund will be given.
Important: If the customer fails to contact SWFL Amusements ownership during the event, no refunds will be issued regardless of the nature of the problem. Do not wait until after the event to report an equipment issue.
10. Negligence, Damage & Liability
The customer agrees to be responsible for any damage to company-owned equipment caused by negligence or abuse by any individual at the event venue. This includes, but is not limited to, damage from misuse, overloading, tampering, unauthorized modifications, or failure to follow safety instructions provided by SWFL Amusements staff. Customer acknowledges and understands replacement cost for equipment can exceed $10,000.00.
Safety rules and regulation signs are in plain view at all events. It is the customer's responsibility to ensure that all event participants comply with posted safety rules and the operating instructions provided by SWFL Amusements staff. Compliance with rules does not transfer operational control of the equipment to the customer.
SWFL Amusements cannot, under any circumstances, be held liable for injuries resulting from inappropriate use, acts of God, natural conditions, or other conditions beyond its control or knowledge. See Section 6 (Hold Harmless & Release) for the full indemnification and release language.
11. Insurance Requirement
The customer agrees to obtain and maintain adequate insurance coverage for the company-owned equipment during the entire service period, including any extensions. This includes coverage sufficient to address loss, damage, theft, or destruction of the equipment while it is located at the event venue. The requirement to maintain insurance does not transfer possession or operational control of the equipment to the customer.
Proof of insurance shall be provided to SWFL Amusements upon request. Failure to maintain adequate coverage does not relieve the customer of any financial responsibility for damaged, lost, stolen, or destroyed equipment under Section 10 of these Terms.
SWFL Amusements carries commercial liability insurance covering $50K per person and $100K per accident; which is more than sufficient for our services. COIs are avaialble upon request. Additional coverages are avaialble, but carry additional costs.
12. Termination
Either party may terminate the service agreement in the event of a material breach by the other party. Termination must be made in writing, must specify the grounds for termination, and may result in financial consequences as outlined in Section 4 (Cancellation Policy) and Section 3 (Payment & Deposit, including late payment penalties).
Material breach includes, but is not limited to, failure to pay amounts owed when due, failure to provide a safe event venue, providing false information at booking, or refusal to comply with safety requirements communicated by SWFL Amusements staff.
13. Entire Agreement
These Terms of Service, together with any executed written service agreement and its appendices (where applicable), and the online booking record (where applicable), constitute the entire understanding between the customer and SWFL Amusements, LLC, and supersede all prior discussions, negotiations, and agreements - whether written or oral - relating to the subject matter herein.
No modification or amendment to the service agreement is effective unless made in writing and either signed by both parties or expressly confirmed in writing (including email) between the customer and SWFL Amusements ownership. By signing a written service agreement or by completing an online booking and paying the deposit via PayPal, the customer acknowledges they have read, understood, and agreed to be bound by all terms and conditions set forth in these Terms of Service.
14. Disputes & Governing Law
Any disputes arising from or relating to a service agreement with SWFL Amusements shall be resolved through mediation or arbitration. The parties agree to appoint a neutral third party to facilitate resolution. Both parties agree to abide by the decision reached through this process.
All dispute resolution proceedings shall take place in Lee County, Florida. By signing a service agreement with SWFL Amusements, or by completing an online booking and paying the deposit via PayPal, the customer consents to this venue for any legal proceedings or alternative dispute resolution related to the agreement.
15. Website Terms of Use
By accessing and using www.swflamusements.com (the "Site"), you agree to the following terms governing use of this website.
- Accurate information: You agree to provide accurate, complete, and truthful information when submitting any booking inquiry, quote request, or contact form on this Site. Submitting false or misleading information may result in cancellation of your booking without refund.
- Pricing subject to change: All pricing displayed on this Site is subject to change without notice. Pricing is not confirmed until either a signed service agreement is executed or an online booking deposit is paid via PayPal. A quote or estimate provided via the Site does not constitute a binding agreement.
- No scraping or automated access: You may not use any automated tool, bot, scraper, crawler, or similar technology to access, copy, or collect data from this Site without prior written permission from SWFL Amusements.
- No misuse: You may not use this Site in any way that is unlawful, harmful, fraudulent, or that interferes with the normal operation of the Site or its services.
- Intellectual property: All content on this Site - including text, images, logos, and graphics - is the property of SWFL Amusements, LLC or its licensors and may not be reproduced, distributed, or used without written permission.
- Third-party links: This Site may contain links to third-party websites (such as National Weather Service or payment processors). SWFL Amusements is not responsible for the content or practices of any third-party sites.
- Availability: We do not guarantee that this Site will be available at all times. We reserve the right to modify, suspend, or discontinue the Site or any feature at any time without notice.
16. Changes to These Terms & Contact Us
SWFL Amusements reserves the right to update or modify these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Continued use of this Site or our services after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
Changes to your individual service agreement terms require a written amendment signed by both parties and are not affected by updates to this page.
Questions about these terms or your service agreement? Contact us directly:
- Phone: (239) 212-0011
- Email: [email protected]
- Mailing Address: SWFL Amusements, LLC, 1718 NW 14th Ter, Cape Coral, FL 33993